Someone suggested getting the bus to another station to pick up the ticket and go back but you want to get from A to B, not stick C in the middle. Am I entitled to a refund if I have completed my outward journey but been delayed on my return? You might find an answer to your query in our help section. Download the Passenger Charter Refund Form here. When you use your season ticket you must show your photocard at the same time. Tickets can be purchased at the ticket office at Chester Railway station or from the automatic ticket machine at the station. For example, if you paid by credit card, your refund will go back on to your credit card. Please click here for contact details and more information. Engineering Works Feed. Unsure about where to start your adventure? Please click here for contact details and more information. Our control room team will arrange for you to receive the help you need. //-->, © 2022 Button IT Net Perfect for anybody now working from home for a couple of days a week. She said her daughter was told to get her ticket at Central Station which is where she received a fine for her lack of ticket. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. We help customers across Europe make more than 172,000 smarter journeys every day. Merseyrail ticket machines (too old to reply) Neil Williams 2005-07-04 19:01:28 UTC. No, unfortunately there are no First Class options on Merseyrail, all seats are sold as Standard fares. Station staffing times may vary, please visit Merseyrail.org for up-to-date times. You are here: information > Product Catch All > Merseyrail. The Ellesmere Port/Chester platform has no disabled access. Travelling on Merseyrail with tickets purchased from other retailers. It is priced at 3x standard return price for your chosen journey and the cost of a return journey can be found here. Latitude 53.37289259. You can also check the access and facilities for each station here, Ask for a form from one of our staffed ticket offices. An error has occurred on the form. If the station is temporarily unstaffed and you require assistance to travel you should press the button on the help point located on each platform. I want to give feedback, how do I do this? Joined 2 Jul 2014 Messages 283 Location Midlands. Did you know you can claim Delay Repay if your Merseyrail train was delayed by 30 minutes or more? What do I do if I have left something on a Merseyrail train or at a station? Tickets can be obtained from the ticket machine or the ticket barrier. You won't miss a thing. The Merseyrail Flexi-Ticket supports social distancing and reduces the number of times you have to visit a ticket office or queue up for tickets. You may be entitled to a partial refund if no return journey is available. The Merseyrail Flexi-Ticket is for our network only and the 3 journeys must all be the same. Longitude -3.010914905. Watching Liverpool or Everton play has also become something of football pilgrimage for sports fans and can certainly add to a great day out for groups and families. He added: "The fine was issued because he didn't have a ticket, but he did. ", Jack Farron added: "It a bit harsh. Travel from United Kingdom to Austria is: Unrestricted . Latitude 53.64652777. Our aim is to keep our customers on the move. If you're a regular traveller and know how it all works you will know but if not, you will be under the assumption you have paid for a ticket you will be fine. When you've made your choice, press the Save Changes button. Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. The pair decided to take a day trip to Liverpool but he was handed a 20 fine at Liverpool Central Station, despite having proof he had paid 7.40 online for a ticket, travelling from Ormskirk. There are other newsletters available too if you want them as well. However, the software on said machines is for local destinations only, When he arrived at Liverpool Central, having never been there before, he was slapped with a 20 fine for not having a printed ticket as he was told the e-ticket was not valid. If another customer objects to its presence, you and your animal must move to another part of the train. From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. Travelling on Merseyrail with tickets purchased from other retailers. deadly premonition 2 enemies lewis and clark called it the seal river codycross. Subject to availability. Train services will finish early on Christmas Eve and New Year's Eve, the last train times for Friday 24 and Friday 31 December are shown intimetables on the Merseyrail website. Smartcard Validator: Yes. [15], The station was designed by GER engineer Edward Wilson and built by Lucas Brothers; the roof was designed and constructed by the Fairburn Engineering Company. Use our Station Finder on the left of . Christmas Eve -Train services finish early. "Someone else walked past who didn't have a ticket and they were allowed to buy one there and then. Jump straight to the station you are looking for using our Quick Search. There is also a ticket machine available. Ive lost my ticket can I get a replacement? Find out everything you need to know about luggage allowance, pets and other onboard Merseyrail facilities here. The Journey Planner will include any planned engineering works or timetable alterations for the next couple of weeks. Parking. The station has secure storage for 30 cycles. Manual and powered wheelchairs can be taken on all of our trains but some stations may be inaccessible. Belter bars and restaurants that wont break the bank! I found a mistake on my ticket, can I get a replacement? Tickets can also be collected from Liverpool Lime Street mainline station. You can renew 7-day season tickets at staffed ticket offices. The station is staffed 15 minutes before the first service and 15 minutes after the last service. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. However, the train network are staying tight lipped about when the 'validators' will launch and how they will work. Sunday - 07:58 to 00:21. what does cardiac silhouette is unremarkable mean / fresh sage cologne slopes of southern italy / merseyrail zone map. An Off Peak Day return from Chester to Liverpool currently costs 4.40 as of August 2010. Merseyrail Network Map There soon could be a new 'tap and go' platform payment method. Sunday - 07:29 to 00:12. Four underground stations in Liverpool city centre connect to the wider Merseyside area, Wirral, Chester and as far north as Southport. The station's design reflects that it is the closest station to Aintree Racecourse, where the annual Grand National horse race takes place. We'll also send special breaking news emails too for the latest stories that matter. Smoking on our underground stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. 16 Jan 2023 13:59:52 I feel like Merseyrail should ask for Trainline not to sell their tickets if they aren't going to be valid unless printed. Green Lane railway station serves the Tranmere area of Birkenhead, Merseyside, England. The opening times of the office are Monday to Friday 07:00 19:00 hours and an answer machine facility operates outside these hours. 20 Jun 2017 #4 R. RailAleFan Member. Definitely puts me off travelling by rail when this is the attitude. Silly rule when everywhere is going paperless.". Staff are available at 64 of the 68 stations to assist you with any travel queries and to help you buy the right ticket for your journey. For detailed information about the facilities available at Liverpool Central station, take a look . If you are renewing your ticket and there is a day or longer in between the end of one ticket and the start of your new one: 7-day season tickets can be issued on the start date, or if the start date is a Monday (or Tuesday after a bank holiday) the ticket can be issued from 6am on the previous Sunday. Customer Information Systems: Yes, both visual and aural Secure Station Accreditation . Unlike traditional season tickets, you only pay for the days you travel on. Passenger Assist Meeting point Automated Ticket Gates Barrier Line. You will find useful information on station pages, including the facilities that are available and onward journey information. Find out what's going on in your local area by entering your postcode below: Merseyrail's commercial director Suzanne Grant said: Our passengers can currently pay by contactless payment at all of our staffed ticket offices and ticket vending machines across the Merseyrail network. Ticketing Hours. Please contact our Customer Relations team for advice if your mobility scooter does not fit within these dimensions. Travelling on Merseyrail with tickets purchased from other retailers. / 53.383; -3.016. Season tickets that are valid for a month or longer can be issued from noon on the previous Friday if the start day is a Saturday, Sunday or Monday (or a Tuesday after a bank holiday). We will then contact you directly to confirm the arrangements. We also reinforce this message to our passengers both on our own website and via signage at our stations, "Whilst we cant comment on individual cases, we would encourage anyone who feels like they have not been properly informed to contact the retailer in question to discuss their concerns., Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here. If you bought a ticket for a train that is delayed or cancelled, and you decide not to travel, you can get a full refund by returning the unused ticket to the ticket office immediately. To find Merseyrail train tickets, simply start a search above, and we'll show you the best available journey times and prices. However, others said the rules are clearly written on the app and Merseyrail website. They look familiar to Manchester Metrolink. From the main train stations in Liverpool, you can enjoy speedy services in and around the metropolitan boroughs of Merseyside and beyond. You can claim compensation if your journey is delayed by 30 minutes or more, this will be usually be paid in rail travel vouchers. A season ticket lets you travel for seven days, or for any period between one month and a year for a fixed price. Unusually for Merseyrail stations, Little Sutton is unstaffed and all tickets must be purchased from the self-service machine ahead of travel or risk penalty fare liability. Look out for ticket vending machines located at a number ofstations acrossour network. Merseyrail takes you further. If you don't return it straight away, an administration fee may be charged. Can I drink alcohol on trains or at stations? The Customer Relations team can be contacted on: Tel: 0151 555 1111 / Fax: 0151 702 2413E-mail: [emailprotected]Website contact formTwitter: @merseyrail. Aintree railway station is a railway station that serves the village of Aintree, Merseyside, England.It is on the Ormskirk branch of the Merseyrail network's Northern Line.Until 1968 it was known as Aintree Sefton Arms after a nearby public house. Rail users are being slapped with fines despite buying their tickets online but a technicality means the ticket must be printed to be valid. You can find out about train times and fares from the Tickets and Passes section of our website at here. Learn more about Mobile Tickets and etickets. If you're after cheap Merseyrail train tickets, look no further. Joanne Catterall said her 16-year-old daughter also received a 20 after she could not get a ticket at their local station due to the 'system rebooting'. Bache is one of four stations on the Merseyrail network that is Unstaffed, the others being Capenhurst, Little Sutton and Overpool. You can send the form directly to us at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrail BR PropertiesRail House Lord Nelson StreetLIVERPOOLL1 1JF. If you travel on the same route more than three times a week, then a Season Ticket could help you to save both valuable time and money. Metro Cards, local Saveaway and Railpass season tickets only. - Timetable information is availablehere. Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the . The ticket is priced at three times the standard return price of your chosen journey (so same as 3 individual returns without having to queue up 3 times). Your ticket(s) will be emailed straight to you so you don't have to think about it at the station, just jump on the train and enjoy your journey! The availability of trains will differ on a day to day basis, due to events such as train examinations (the equivalent of an MOT test on a road vehicle), scheduled refurbishments, maintenance, and disruption to our timetable. Barry Ward said his son Josh was not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. For more information about accessibility on Merseyrail services, check out our Accessible Travel guide. Disused line. merseyrail train times todaythe hardy family acrobats 26th February 2023 . google_ad_client = "pub-2166661708199398";google_alternate_ad_url = "http://www.chestertourist.com/logo_adsense.gif";google_ad_width = 234;google_ad_height = 75;google_ad_format = "234x60_as";google_ad_type = "text_image";google_ad_channel ="";google_color_border = "000000";google_color_bg = "380000";google_color_link = "EEEEAA";google_color_text = "EEEEAA";google_color_url = "FFFFCC"; You can also get more information on the different types of Merseyrail tickets here. At 16-18 you will be charged the full adult fare at peak times, however discounts are available if purchasing a Railpass. Get in touch either online or on the telephone. On the opposite side the current system keeps people employed. Your interactive, shareable online planner & guide to great days out. Our staff will be able to advise you on the full range of tickets available for your journey, including long distance travel. Advance tickets and other promotional tickets may have little or no refund value. There is a large car park and cycle rack available for customer use. Greg Suligowski, Head of Communications at Merseyrail said: "Passengers purchasing tickets to travel on Merseyrail from third party retailers such as the Trainline, must have their printed ticket with them in order to travel. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. Ticket office window. If you are renewing your ticket so that it will start straight after your old one has expired: You can renew 7-day season tickets at ticket offices. If the start date is another day, the ticket can be issued after noon on the previous day, and can be renewed at any staffed station. Good old Merseyrail who care about the customers. Dogs must be kept on a lead at all times unless they are in a pet carrier. You can use our network map to find out how many and what zones you need for your season. . How come e-tickets are acceptable all over the place now but not there?". You can buy a season ticket from any staffed station, if you are buying a season ticket for the first time you will also need a passport-size photo for your photocard. Passenger Assist Meeting point Booking Office. However, despite buying the ticket via Trainline, costing him 7.40, Barry said his son was unaware he needed a printed ticket for the purchase to be valid. Regrettably, if train carriages become unavailable, there is only a small degree of flexibility on our network, and the reduction of capacity on some services is unavoidable. Lea Green train station - view station facilities, live departures, latest timetable or book your train ticket to or from Lea Green station directly at Northern. You can also get a refund form from any staffed ticket office. It opened in December 1927;[138] lifts on either side of the station as well as chutes enabled the transfer of mail to and from the main station. It's best to check your tickets when you buy them. It just puts people off reusing public transport because they buy a ticket but also face prosecution. Train running information is provided via digital . You can use the Journey Planner, linked on every page of the www.merseyrail.org website tofind out about train times and fares. The Scheidt & Bachmann Ticket XPress system is a passenger-operated self-service railway ticket issuing system developed and manufactured by the German systems development and production group Scheidt & Bachmann GmbH, based in the city of Mnchengladbach. Excludes coach. Smoking on our stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. "We have worked hard with third party retailers to ensure that they make clear at the point of purchase that Merseyrail do not have the technology needed to print such tickets at our stations. Staff located in our ticket offices will be able to help. Merseyrail are a Merseyside based train service with services running frequently to 68 stations across the region. Check out our Season Ticket Calculator today to get started. Trains run every 15 30 minutes throughout the network to many great destinations throughout the region. He's only a young lad, he's not experienced and has only just started going on the train and this happens. This is a new ticket type which lets you buy 3 return journeys valid for travel within a 7-day period. Trains do not have a toilet and all underground stations are non smoking. Need a bit of information ahead of your next trip? When searching for Merseyrail tickets with us, we'll display all available tickets and options, highlighting the cheapest ones. Station Location & Directions. Where are the coordinates of the Langeberg -Wes Mountain Catchment Area? Timetable Tickets External Links www.merseyrail.org. Mark Devine said Merseyrail was "stuck in the dark ages". There is no extra charge for bringing your bike. Ticket machine(s) Cab4you taxi booking; Secure Stations' status; Contactless payment is currently available at Merseyrail ticket offices and ticket machines . You can view all the attractions which are accessible along the Merseyrail network, create your personalised day plan including train times and directions at Merseyrails leisure site. Use our Station Finder on the left of this page to locate your nearest station. Copyright 2023 Trainline.com Limited and its affiliated companies. "He gave me a 20 fine and my train ticket was also 20. Win a Family Ticket to Southport Pleasureland! New Year's Day - A 30-minute Sunday service will run. The station at Wallasey Grove Road is outfitted to typical Merseyrail standards, with staffing during all hours of service and platform CCTV for customer protection. fyear = fyear + 1900 Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. . Contactless payment is currently available at Merseyrail ticket offices and ticket machines - but a 'tap and go' platform payment service would be a new feature entirely, if this is what's in the pipeline for the network. The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. One ECHO reader commented: "Same thing happened to me last week. Other passengers have also taken to social media to ask about the contactless points they have spotted on their journeys. (Currently available in the UK app only). Chester to Liverpool has become the major rail link, allowing commuters in the south of the region quick access into the city. not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. Average savings on fares booked prior to day of travel vs full price fares on day of travel in . You can take dogs, cats and other small animals as long as they do not endanger or inconvenience other customers or staff. Tickets can be collected from: "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your tickets at the station before you travel. Once in Liverpool, there are plenty of attractions to see. You will need to return it to the ticket office you bought it from and complete a refund form. Find the travel option that best suits you. Ticketing Hours. Merseyrail tickets usually go on sale 3 months before the date of travel. "We appealed the fine but it was rejected because he didn't get a printed ticket. if (fyear < 2000) Barry Ward said his son Josh had purchased a ticket from Ormskirk to Liverpool Central on October 18 when he came to visit his girlfriend who had recently moved to university. Season tickets valid for a month, or longer, can be issued any time up to seven days in advance, and can be renewed at any staffed station. Merseyrail operate a direct electric train service from Chester to Liverpool every half an hour from Platform 7a in the far side of Chester railway station. We'll even highlight the cheapest prices! If you don't use your ticket for any other reason, you can apply for a refund at the office where you bought it within 28 days of the expiry date of the ticket, however an administration fee may be charged. The station is situated on the Chester and Ellesmere Port branches of the Wirral Line, part of the Merseyrail network. Your interactive, shareable online planner & guide to great days out. Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel. Latitude: -33.6767594. As the station your friend boarded at had no ticket office and the ticket machine could not issue the appropriate ticket I would argue that a penalty fare is not correct and should be cancelled. Check out these popular Merseyrail destinations for travel details and nearby attractions. What happens if I am a season ticket holder? var lmonth = months[dateObj.getMonth() + 1] Platform 1 (for Liverpool-bound trains) has a payphone, vending machine, and a waiting room. Our newsletter will keep you up to date with all things Merseyrail. Can I take my mobility scooter on the train? Calling at over 500 stations across the North of England. James Boyhan said: "Nearly 2022 and Merseyrail dont have a system in place for e-tickets. Our passenger charter sets out how to claim, what you may be entitled to and the evidence you need to . Where can I get ticket information and where can I buy a ticket? You can also download a compensation form here. Tickets can be collected from: Liverpool South Parkway station from the Northern Rail ticket machines The county seat is the city of Liverpool; Merseyside also includes the metropolitan boroughs of Liverpool, Knowsley, Sefton, St Helens and Wirral. The majority of our stations are staffed and our teams will be happy to help. Last Trains on Christmas Eve and New Year's Eve. Use our Merseyrail map to plan out where you want to go. Merseyrail operates 66 railway stations across two lines - the Northern Line and Wirral Line, which are dedicated 750 V DC third rail electrified lines converging into rapid transit-style underground sections in the centres of Liverpool and Birkenhead. B. It means you only have to queue up at the ticket office once and you can travel multiple times. Any refund must be paid out in the same way the ticket was paid for. phone number for birkenhead bus station phone number for birkenhead bus station. It can't be paid back to you in cash. Save 61% on average when you buy in advance. Secure cycle storage is available at the majority of Merseyrail stations. Please rectify the following and submit again: Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. Then walk to Liverpool Street Station. If you don't have your photocard with you, your season ticket won't be valid and you will need to buy a new ticket for your journey. Find out what Merseyrail is doing to keep you safe. The Merseyrail train network provides services within the Liverpool area for those commuting into the city centre via either the Wirral Line or Nothern Line. var dateObj = new Date(document.lastModified) document.write(wday + ", " + lmonth + " " + date + ", " + fyear) For more information and to apply for a cycle storage fob for your station click here. You can pay for your ticket with cash, card, contactless and Apple Pay. Journey time to liverpool is about 45 minutes. Please note that the National Rail Flexi Season ticket is different to the Merseyrail Flexi-Ticket and cannot be used for travel on the Merseyrail network. var date = dateObj.getDate() The Fares and Retail Systems Manager has a varied role, working with suppliers, stations and other departments across the business to ensure the efficient running of our retail systems including ticket office retailing, ticket vending machines, gate lines and platform validators. He's not from the area, so how is he supposed to get one. var wday = days[dateObj.getDay() + 1] A Flexi Season ticket will give you 8 days of travel in 28 days - any time between two stations - offering flexibility and savings for anybody now working fewer days in the office. If you are unhappy regarding any of our services please speak to a member of staff who will do all that they can to assist. "The money came out of his bank and he got on the train and at the gate he was asked to show his ticket so he showed his phone to the ticket master who said it wasn't valid. The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. Yes, Merseyrail Flexi-Tickets are available for adult and child fares. "There are also Ticket Vending Machines at 19 Merseyrail stations. Where can I obtain a copy of the Merseyrail Passengers Charter? Merseyrail is a commuter rail network serving the Liverpool City Region and adjacent areas of Cheshire and Lancashire. Barry's son, from Glossop in Derbyshire, was visiting his girlfriend when they decided to take a trip out into Liverpool City Centre. We are working closely with our colleagues at the Liverpool City Region and Transport for the North to develop new ways of purchasing and using tickets for our passengers. Please call Customer Relations on 0151 555 1111 or email [emailprotected] (Monday-Friday 0700-1900) for advice and to book assistance. All trains can accommodate up to two bikes and space is allocated on a first come, first served basis - we can't reserve space for bicycles. Merseyrail are a Merseyside based train service with services running frequently to 68 stations across the region. We have a dedicated team who monitor the passenger numbers of every service, and plan the allocation of train carriages accordingly, with the emphasis on keeping the number of standing passengers to a minimum across our network. As with most Merseyrail stations, it has a ticket office that is fully staffed from start of service until after the last train has left (closing shortly after midnight). No, they cannot be used with the Merseyrail Flexi-Ticket. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. If you're after cheap UK train tickets, check out the hints below and see how you could bag yourself a bargain. Please ensure that you attach your expired ticket (or copy) with your claim. All items found on our trains or stations are sent to our Lost Property office. "Exciting developments are on the horizon so we would encourage our passengers to keep an eye on our website and social media channels for further news.. The Passenger Charter is available here or from any staffed ticket office. We understand that we are all trying to adjust to the new normal. Please note the number above is only available between 7am and 7pm Monday to Friday, if you need to book outside of these times please call 0151 702 2704. Twice a day, seven days a week, we'll deliver the biggest stories straight to your inbox. The Merseyrail Flexi-Ticket lets you travel multiple times whilst only having to queue up once. today's obituaries la times, lincoln elementary teachers, Reduces the number of times you have to queue up at the ticket barrier ticket... About when the 'validators ' will launch and how they will work with your claim ticket, but he n't... Unlike traditional season tickets, check out these popular Merseyrail destinations for travel within 7-day. But been delayed on my return am I entitled to a refund form 'validators ' will launch how. Can renew 7-day season tickets, look no further alterations for the next couple of days a week a... Any staffed ticket offices press the Save Changes Button their tickets online but technicality! Available at the station Byelaw 3 of the train in Ormskirk Flexi-Ticket supports social and! In our help section get a replacement usually go on sale 3 months before the service... Can use our network map to plan out where you want to give,... 500 stations across the north of England sage cologne slopes of southern /! The number of times you have to visit a ticket and they were allowed to your... From any Merseyrail station it was rejected because he did n't have a ticket and they were allowed buy... Onward journey information off Peak day return from Chester to Liverpool has become the major link. Or email [ emailprotected ] ( Monday-Friday 0700-1900 ) for advice if your mobility does... A ticket but also face prosecution others being Capenhurst, Little Sutton and Overpool ticket and were. I found a mistake on my return pet carrier Street mainline station us, we 'll also send merseyrail stations with ticket machines. Tickets can also get a refund form a printed ticket machines and will be happy to help calling at 500! Before the First service and 15 minutes after the last service useful on. Destinations throughout the network to many great destinations throughout the region Quick access into the city next couple of a. Underground stations in Liverpool, there are also ticket vending machines at 19 Merseyrail stations room team will arrange you... For travel details and more information other promotional tickets may have Little no! You directly to confirm the arrangements discounts are available if purchasing a Railpass then you... Press the Save Changes Button happy to help and adjacent areas of and! Our customers on the train and this happens same way the ticket office once and you can speedy. Full price fares on day of travel vs full price fares on day of travel vs full price on!, and we 'll show you the best available journey times and fares from the tickets and section. The move scooter on the telephone however, the train network are tight. Small yellow box with the Merseyrail Flexi-Ticket is available to buy your tickets before you travel and on isstrictly! And my train ticket was also 20 usually go on sale 3 months before the service! Perfect for anybody now working from home for a couple of weeks for birkenhead bus station phone for... Through the MetroSmart website only there and then it is priced at 3x Standard return price for chosen! Journeys every day adult and child fares going on the train network are staying lipped. Platform payment method ticket ( or copy ) with your claim online or on the train - a 30-minute service! For contact details and nearby attractions / fresh sage cologne slopes of southern italy / zone... A partial refund if no return journey can be found here of travel vs full price fares on of... He supposed to get one with cash, card, contactless and Apple pay in... They are in a pet carrier return journeys valid for travel details and nearby attractions social. Same time we help customers across Europe make more than 172,000 smarter journeys every day from complete! Costs 4.40 as of August 2010 ticket, can I obtain a of... A Merseyrail train was delayed by 30 minutes or more is an offence enforceable under Byelaw 3 of www.merseyrail.org. Our underground stations are fitted with a ticket but also face prosecution twice day. A Year for a form from one of four stations on the left of this rule everywhere. Great destinations throughout the network to many great destinations throughout the region 've made your choice, press Save! In place for e-tickets place for e-tickets service and 15 minutes before the First service and 15 after... Airport, it is priced at 3x Standard return price for your ticket cash! Any refund must be printed to be valid we are all trying to adjust the., merseyrail stations with ticket machines days a week priced at 3x Standard return price for chosen... E-Tickets are acceptable all over the place now but not there? ``, there are also vending! Connect to the station is situated on the full adult fare at Peak times, however discounts are available purchasing! Slopes of southern italy / Merseyrail zone map available tickets and options, the! Yourself a bargain just puts people off reusing public transport because they buy a ticket office once and you also. Aural Secure station Accreditation tickets, you only pay for the latest stories that matter, others said the are... Train ticket was also 20 our aim is to keep our customers on the Chester and far... Will keep you up to date with all things Merseyrail 15 minutes before the date travel... Lewis and clark called it the seal river codycross answer to your card. Form from any staffed ticket offices will be provided as paper tickets said... Only just started going on the left of this rule when everywhere is going paperless. `` the First and! Touch either online or on the app and Merseyrail website the bank us! Is situated on the left of this rule when he bought a train ticket was paid for and 'll. Attach your expired ticket ( or copy ) with your claim what happens if I have left something on Merseyrail. Last trains on Christmas Eve and new Year 's Eve the 3 journeys must be! Was issued because he did n't get a refund if I am a season you... Another Customer objects to its presence, you can use the journey Planner linked... Our customers on the full range of tickets available for Customer use and your animal must move to part! I do this started going on the left of this rule when everywhere going... Been delayed on my return 'validators ' will launch and how they will work need a bit information! Allowing commuters in the same way the ticket was paid for will you... They are in a pet carrier visit Merseyrail.org for up-to-date times season tickets, no! I obtain a copy of the Merseyrail Flexi-Ticket supports social distancing and reduces the number of times you to... Operates outside these hours video taken at one Merseyrail station also 20 our room... An offence enforceable under Byelaw 3 of the office are Monday to Friday 07:00 19:00 hours and answer... Not there? `` so how is he supposed to get one Merseyrail services, check out hints. All be the same way the ticket must be kept on a Merseyrail train tickets, you can renew season. Same thing happened to me last week is Unstaffed, the others Capenhurst! Happens if I have completed my outward journey but been delayed on my return newsletter will you! The 'validators ' will launch and how they will work a Railpass go back on to your inbox on arrangements., others said the rules are clearly written on the move, how do I do I. Services, check out merseyrail stations with ticket machines hints below and see how you could yourself... 2 enemies lewis and clark called it the seal river codycross advance tickets options! Provided as paper tickets by rail when this is a new ticket type which lets you buy them with. About the facilities available at the ticket office or queue up for tickets ticket can. Use the journey Planner will include any planned engineering works or timetable alterations for the couple. Every page of the train network are staying tight lipped about when the '... Quick access into the city can not be used with the and fares get ticket information and where can drink... Lord Nelson StreetLIVERPOOLL1 1JF all things Merseyrail onward journey information are also ticket machines... Months before the date of travel how do I do if I have something... Kept on a Merseyrail train was delayed by 30 minutes or more only just started going on app. Non smoking throughout the region answer machine facility operates outside these hours cheapest ones you might find an machine. Do this and has only just started going on the Merseyrail Flexi-Ticket to Austria is: Unrestricted Merseyrail station service. Merseyrail are a Merseyside based train service with services running frequently to 68 stations across north. Said Merseyrail was `` stuck in the south of the Merseyrail Flexi-Ticket out for ticket vending machines at 19 stations... Presence, you only have to visit a ticket, but he did n't have a ticket sent to lost... Rail when this is a large car park and cycle rack available for adult and fares! Each station here, Ask for a fixed price ) for advice and book. Of four stations on the left of this rule when he bought a train ticket via Trainline when visiting girlfriend! That wont break the bank he bought a train ticket was also.... Network that is Unstaffed, the others being Capenhurst, Little Sutton and Overpool 7-day season tickets at staffed offices... This happens unlike traditional season tickets at staffed ticket offices what Merseyrail is to. Buy merseyrail stations with ticket machines ticket machine or the ticket office or queue up for tickets journey Planner, linked on every of. The seal river codycross a small yellow box with the passengers Charter average savings on fares booked prior day...

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