tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? "I take pride in any work with my name attached to it and therefore, always review my work before I submit it. We do not claim our questions will be asked in any interview you may have. The interviewer wants to hear that you are detail oriented when it comes to checking your work. The application process does have a few assessments to filter candidates. As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. Share a few tools that have helped you stay on-task and on-time. Mainly revolved around customer service questions and specific scenarios. Contact us here. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Where do you see yourself in your professional career? Tell me about a time you dealt with an upset customer, describe the situation, and steps you took to rectify the situation or issue. Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Learn more here. You can search for relevant jobs on the Regions career page by location and/or job category. Name a time you had a problem with a difficult customer and how you resolved it. Last year, I did this with a customer that I had over a years worth of history with. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. HBCU Presidents - 'My HBCU Experience Changed My Life'. If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. Commercial Customer Service Representative. You will usually get an answer if youve been offered a job within the same week or so. Compensation data tools, salary structures, surveys and benchmarks. Together, we partnered to research where this happened and collaborated to coach the team member who caused the error. Does anyone know about the Operation sales support analyst role at blackrock? I interviewed at Regions Financial (New York, NY). I interviewed at Regions Financial (Columbia, MO) in Apr 2022. I applied through a recruiter. I applied online. , In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". During my career, I've been complimented for my openness to feedback from others and my willingness to help other members of my team when needed. Name a time you had a problem with a difficult customer and how you resolved it. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. ", "I really pride myself on my ability to work effectively with many personality types and people from different backgrounds. As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. Got the opportunity through my universities Career Services department. "When faced with this situation, I would ensure that the conversation between the customer and myself would be done quietly and with any documents out of the view of others. I interviewed at Regions Financial (Memphis, TN). As a Teller with Regions Bank, a part of your job will be operating and troubleshooting these machines on a daily basis. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. After that you get a phone interview and after the phone interview they schedule a face to face interview. To help you prepare for a Regions Bank job interview, here are 27 interview questions and answer examples. ", "My favorite manager was my very first manager when I worked at Company X. He started to then talk badly about our manager and I immediately cut him off. The application process does have a few assessments to filter candidates. Everyone was extremely friendly and professional. How is their IT department for roles like Director or VP? Why do you think you would be a good fit for this position? Commercial Customer Service Representative. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Several month process, spoke with 4 different people. My manager said I got the green light the phone call was more of a formality. ", "I consider my management style to be a very adaptive one and I say adaptable in that I am able to cater my approach to each unique team member and each unique situation. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. I applied online. I had become very close friends with a lot of the people I was now supervising and that made the real difficult for me. Talks about pay, bonus, and how they want flexible people. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In my current role, I have frequent private phone conversations with customers and I need to keep the same mindset with them as I would in this job. If hired here at Regions Bank, this ability would greatly help your customers that are in need of personal banking advising.". I would have one-on-one conversations with everyone during my first week and would take the time to read prior performance evaluations. Being responsible for the customer service for our customers, I felt very responsible for losing this client and had to break the news to our leadership team. Simple interview. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. Knowing that this wasn't typical behavior from him, I immediately walked over to see what was wrong. I know that I am the authority for my team and I always keep an open door policy for them to approach me when needed. Better yet, they want to know how working for them will help you accomplish your goals! Where do you see yourself in your professional career? Financial Relationship Senior Consultant at Regions Bank . Be sure to write a follow-up thank-you note or email after your interview to your interviewers. Want to know a little more about the financial consulting industry? I applied online. How do you plan on going about being successful in this position? Why work for us? I interviewed at Regions Financial (Mobile, AL) in Aug 2021. Our interview questions and answers do not represent any organization, school, or company on our site. How did you go about it, and did you achieve it? ", "First, I would make sure that I fully understood the situation by asking more questions of the customer and would do so in a very polite and professional manner. Joan Kuhl, Founder and President of Why Millennials Matter a research and consulting agency dedicated to training and empowering early career professionals offers these tips to ace the job interview: 1. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Ive inquired about pay but its gotten nowhere. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. "This question really brings me back to a particular week a few years ago in my current job. I am confident in my ability to find a solution to last minute, or unexpected, problems.". Prepare for the interview by formulating answers to common interview questions and research Regions Bank to show your interest in the position to your interviewers. I interviewed at Regions Financial (Birmingham, AL). Any experience in this position? As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. You should ensure you do well on any assessments by practicing sample questions. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. There were multiple levels of phone screening involved in the interview process for regions bank located in Alabama. He Didn't ask what me about things on my resume from 20 years ago. Took about 30 minutes, people were super nice and basic questions. If I would be consulting any documentation or other resources, I would do the same with the customer to not have a holdup in the lobby. The process took 1 day. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. After I applied online I was sent an assessment. Tell Me about yourself OR, Support the client relationship team to care for shared client accounts to ensure customerResults-driven with strong business acumen, understanding of financial and operational metrics, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago, Transamerica Financial Advisors - Portland This role was previously known as a Financial Services Specialist. At times in this role, you will be required to discuss the confidential finances of customers and this will happen during customer deposits, withdrawals and payments to the bank. I think this experience would help me transition very nicely to this role.". I build trust with people by doing what I say I'm going to do and delivering results on time. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. You may begin the application by creating a login or you can sign into your LinkedIn account to apply. "Describe a time you overcame a challenging situation." ", "The skills that I would bring to the team here at Regions Bank in this role would be clear and concise verbal communication skills, my ability to read the tone of voice of others and strong organizational skills to handle multiple duties at one time. Integrity is best displayed through honesty and consistent moral values. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? This employer has embraced transparency and taken extra steps to engage with their employees. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. After I asked my questions they told me they'd give me an answer either way by the end of next week. Overall was a very smooth process and went very quick. I have taken the lead on many project teams during my career and love the responsibility of taking charge on these teams. Does anyone know about the Operation sales support analyst role at blackrock? ", Tell us about yourself and your experience. Where do you see yourself in your professional career? was previously known as a Financial Services Specialist. The process took 1 week. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. Give an example that shows how you have demonstrated these qualities in the past. When introduced, I took the time to learn every aspect of they system and how it impacted my job. Find Abigayle's email address, mobile number, work history, and more. Interviewed and selected special guests for our shows, to interview. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. Feel like they interview an excessive amount of candidates but could be wrong. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. I applied through college or university. Applied through school, met for a 30 minute interview that consisted of behavioral questions. I applied through college or university. This will give you a better chance of moving onto the interview portion of the recruitment process. There were some questions that were tough and some get to know you style. Very laid back interview. Practice4Me 2018-2023, All rights reserved. Stayed focused on the current and most recent experiences. I applied through college or university. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. This question is allowing your interviewer to gain insight into your knowledge of sound financial savings philosophies so be sure to talk about important aspects of a customer's finances that can impact their ability to save. To do this, I will continue my related education and take any training opportunities that come my way.". Financial Relationship Consultant Interview. But so far the recruiting process has been extremely easy. I interviewed at Regions Financial. I applied online. Copyright 2023 Grabjobs Pte.Ltd. As you talk about any experience that you do have, be sure to make it clear that you take pride in the accuracy of your work and that you show honesty and integrity that all you do in working with sums of cash. This was for alabama, Commercial Customer Service Representative. Floor Director In this role, you will be expected to bring solid skills in handling the technical side of the phone system and great communication skills to handle customers when not face to face. The process took 1 day. I have a communication style that is very confident, friendly and professional no matter who I work with. They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" This employer has embraced transparency and taken extra steps to engage with their employees. I believe that my background in sales will help me to match the great products here at Regions Bank with each individual's needs because I've done this in both the automotive sales industry and the food industry.". financial institutions. They were nice and conducted the interview in a respectful manner. Psychometric tests help Regions determine if you have the appropriate talent and attitude for a job at Regions. Behavioral Interview Questions. This requires a candidate who is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service. ", "Other than cashing in change in my own bank's lobby, I don't have direct experience. My manager kept telling me that I had the skills necessary to do so. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Last month, there was an overage, and I demonstrated my true character by reporting this to the management. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. Would question more in depth about things I mentioned like what I found most interesting in my economics class. This employer has embraced transparency and taken extra steps to engage with their employees. ", "I proof my work before sending it out, and I double check everything. Regions Financial Financial Relationship Consultant Review It was a great place to work until John Turner came in Financial Relationship Consultant (Former Employee) - Saint Charles, MO - June 30, 2022 Regions used to have fantastic culture and a customer focused mindset. Sent them my resume and they sent it to the company. "Tell me about a time you had to work in teams. View the Cost of Living in Major Cities, Browse other Companies in the Financial Services Industry. Whether a customer is looking to transfer money to another country or some other odd request, your interview is hoping to learn that you are able to think on your feet and not get flustered in any situation you may face on the job. While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. Why do you want to work in this Regions office? I applied online. Once you start practicing, you may find that certain tests come more naturally to you while others require some more work. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. Does anyone know about the Operation sales support analyst role at blackrock? Through the training processes, I was attentive and hands on to make sure I could hit the ground running on the sales floor. In the end, your interviewer is ideally looking to hear that you can stay organized and on track no matter how busy things get if you're hired to join the team at Regions Bank. This required me to tap into my ability to lead change management for my work and my team. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. ", Tell us about yourself and your experience. I got along with the boss so it went very well. Your ability to handle conflict will be an important part of this role with Regions Bank. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? After I asked my questions they told me they'd give me an answer either way by the end of next week. Share how this job will help you get one step closer to achieving your goals. Everyone that I spoke or met with was extremely kind and friendly. I put in my application online and received an email and phone call the same day. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. Regions' mission is to make life better for our customers and communities. At that job, I used and worked on the Avaya cloud based phone system and was able to learn and use all functions of that system.". Mainly revolved around customer service questions and specific scenarios. For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Such information will be stored for a set period of time. This has led to my total duties doubling over the course of four years. Followed the instructions and my First interview was virtual with regional manager. Be polite and thoughtful throughout the process to add a personal touch. Some key things that have helped me master this part of my current job are my willingness and ability to learn my company inside and out and my clear and concise communications with customers that call. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". If you continue to use this site we will assume that you are happy with it. To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. As you think of a situation you've been in to use in this situation, make sure that you can demonstrate the steps that you took to ensure that the unhappy customer or colleague left the situation in a much better place. "In an industry like yours here at Regions Bank, one bit of mistrust between your institution and a customer can spell disaster as they withdraw funds and move them somewhere else. I interviewed at Regions Financial (Atlanta, GA) in May 2021. From there, I would work with them on the best methods for saving and would take a personalized approach to recommending savings accounts or money market accounts with Regions Bank.". Research the role, and consider how your experience fits the position. "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. How did you handle the situation and what was the outcome? As you answer the question, stay focused on the professional and resourceful approach that you would take with customers when put in this situation and don't hesitate to talk about any similar experiences you've handled in the past on the job. Both interviewers were previous interns with the company. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? By keeping a neat and tidy work area, I would be able to ensure that any customer information was filed appropriately after each transaction and wouldn't be viewable to the next customer that I handled. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. Regions provides personal and business banking, online payment, estate planning and wealth management services. . The first phone call for an entry level position was with a Human Resources recruiter. Financial Relationship Consultant, Washington, DC, Financial Relationship Consultant, Chicago, IL, Financial Relationship Consultant, New York, NY, Financial Relationship Consultant, San Francisco, CA, Financial Relationship Consultant, Dallas, TX, 2020 Emerging Talent Program - Equipment Finance Analyst at REGIONS BANK, Accounting Policy Analyst at REGIONS BANK, Active Collections Specialist at REGIONS BANK, Active Collections Specialist II at REGIONS BANK, Affordable Housing Relationship Manager at REGIONS BANK, Applications Systems Analyst at REGIONS BANK, Appointment Setting Business Analyst - Consumer Solutions at REGIONS BANK, Asset Management Centralized Trading Analyst at REGIONS BANK, Asset Management Portfolio Management Assistant at REGIONS BANK, Asset Management Portfolio Manager at REGIONS BANK, Associate Relationship Manager at e Relationship Manager at Leading Financial Advisory Firm, Financial Relationship Consultant at Texas Capital Bank, Financial Consultant & Relationship Manager at Civista Bank, Financial Relationship Consultant - Universal at Regions, VP - Institution Services Strategic Relationship Consultant at LPL Financial, Financial Relationship Consultant-Atlanta, GA at Citizen Trust Bank, Financial Relationship Consultant- Raytown Hyvee at CommunityAmerica Credit Union, Financial Relationship Consultant-Atlanta, GA at Citizens Trust Bank, Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions, Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations, Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types, Provides a consistent optimal customer experience, including handling customers transactional needs. I applied online. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. About 11 days later I got a phone call to schedule an interview for the next day. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. I interviewed at Regions Financial (Destin, FL) in Feb 2021. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. Could differ for a single internship vs. their big programs. The process took 3 weeks. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. The process of the interview was very simple. As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. You may review, modify, or update your information by visiting and logging into the careers section of the system. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. This was all due to the extra time that I took to ensure accuracy in every transaction. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. Your interviewer will likely be able to simply answer this question themselves by simply looking at your resume. I interviewed at Regions Financial (Jackson, MS) in May 2021. "In my current role in sales, I work with customers from all different economic and cultural backgrounds. To ensure that the customer knows a plan moving forward, I would then explain my next course of action. The process took 2 weeks. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. If you have an example of a role you've held in the past where you've worked with customers, feel free to bring examples of times you had to work with differing personalities first hand. Assessments help employers see if you have the appropriate traits for a job at Regions. The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. The process took 2 weeks. To help save time and ensure accuracy, Regions Bank has invested in cash counting technology to help automate cash counting processes within its branches. Interviewers also want to hear about results. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland ", "My primary goal is to achieve a leadership position within the banking industry. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. The interview was about 45 minutes long, and there were to interviewers. "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. Got the opportunity through my universities Career Services department. Find additional company focused interview questions by practicing from one of our industry sets. ", Contact Center Customer Service Interview, Financial Relationship Consultant Interview. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ?

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